Please tell us the name of your hosting company and/or what service you use to update your website. 

Please provide us with either:

1. Website administration login credentials.This consists of:

• A web url
• Login
• Password.

This is applicable if you use a system like WordPress, Wix, Shopify, SquareSpace, etc.
 

or
 

2. FTP access. This info consists of:

• FTP url
• Login
• Password

If you are unsure was to what service you use to update your site or which company hosts it, you may wish to look up your domain here:
https://www.networksolutions.com/whois/index.jsp

The above page will tell you where DNS records point, where your domain is registered, and more.