Shop Local offers easy order tracking integration. If you have a tracking number for UPS, USPS, FedEx, or DHL, your business can add it to an order on your Shop Local Store. Our software will output the order's real-time status on the Orders home page and in the order's Details page. The software will also send email updates. 

View Tracking Information for an Order

1. Log in to your Shop Local Store.
2. At the very top of your Shop Local site, click Orders. You'll be taken to the Orders home page.
3. On the Orders home page, you'll see all of your store's orders. Orders with tracking information entered will display the carrier and the current shipping status.
4. Click on the Order ID if you wish to view a specific order.
5. On the order's Details page, you can view the carrier, tracking number, and current shipping status next to "Ship method."
6. Under the real-time status, click Details to view the tracking history for the order.

Update an Order's Tracking Number

1. Log in to your Shop Local Store.
2. At the very top of your Shop Local site, click Orders. You'll be taken to the Orders home page.
3. On the Orders home page, you'll see all of your store's orders. 
4. Click on the Order ID of the order for which you wish to add a tracking number. You'll be taken to the order's Details page.
5. On the order's Details page, click the pencil icon to update the shipping method.
6. A modal will appear asking if you have a tracking number. Click Yes.
7. Use the "Method" drop-down to select your carrier (UPS, DHL, FedEx, USPS).
8. Enter the tracking number.
9. Click Update.