Peloton’s new CEO, Barry McCarthy, was recently interviewed in the New York Times (Read the article here: https://www.nytimes.com/2022/02/19/business/dealbook/barry-mccarthy-interview-peloton.html). The authors asked Mr. McCarthy if he thought that everyone who needs a workout bike already had one. They questioned where else a company making stationary exercise bikes can go (…an ironic question for a bike product that literally can’t move). The Times wanted to know what ...
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I think that Zola, an online provider of gift registries, may be harming local stores. Zola allows brides to pick things from any site, such as an indie store’s gift registry. Zola may then encourage the registrant to bypass that local store and use those gift funds with Zola. This is an issue because Zola has handled more than 650,000 registries, and its revenue is estimated to be $130m. Millions of dollars may have been diverted away from indie, brick-and-mortar stores to Zola&rsquo...
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In today’s Times, we learn that Amazon is raising and lowering the prices of items millions of times a day. We also learn that it has displayed different prices for the same item based on who you are. Imagine going in to a store and the paper towels are $3 for the person next to you but $4 for you.
I can attest to Amazon changing prices multiple times a day because Amazon crawls my retailers’ websites multiple times a day. It’s as if they have spies coming in our...
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Yesterday I spoke with an independent jewelry store that was targeted by cybercriminals. The criminals created a ransomware attack and held the store’s computer data hostage. The store had to scramble to find backup data and reopen. The store called the FBI and didn’t pay. The hackers then sent phishing emails to all the store’s customers—attacking the store’s customers and trying to infect them.
This past weekend on the way to Florida to visit my brothers, I read about Squarespace’s advertising history. (Read the article: https://www.nytimes.com/2022/02/13/business/how-did-squarespace-know-podcasts-would-get-this-big.html). In 2009, Anthony Casalena, the founder of Squarespace, paid $20,000 to advertise on a tech podcast. While that was a lot for a small, young company (Casalena had started his business just six years earlier in a dorm room in 2003), Casalena said the ...
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I recently saw an advertisement for Windows 11 in Wired magazine. I thought: “Wow, finally something from Microsoft that someone can understand: a logical name for their software offering.” I recall a time when Microsoft had a confusing litany of software names including: NT, 98, 2000, Millennium (ME), Windows XP, and Vista--before finally relegating those clumsy names to the desktop recycle bin and adopting a simple, progressive number system. Apple has been naming its ...
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Scott Galloway, a business leader and NYU professor, shares that we're now spending over 4 hours a day on our mobile phones--up from just 20 minutes in 2010. (…I wrote part of this post on my iPhone.) What does this mean? Lots of opportunities for Amazon--as well as Facebook, Instagram, and other tech titans--to sell to us. Our cell phones are, in essence, 1,000 'buy buttons' in our pockets (or on our nightstands) that encourage us to buy stuff online, any time of the day.
When HFN magazine shared new introductions from the Atlanta show, Bridge was happy to see that five out of the 11 brands featured (45%) are Bridge partner brands. Why is this important? Retailers using Bridge will immediately display these new introductions in their Bridge Stores without any work or money spent. This technology allows the retailers to more quickly market and sell these products.
Brands featured in the article that are Bridge partner brands include:
Today’s Times shares that Amazon Prime members often spend twice as much compared to those that aren’t members. This led to me ponder: What if a first step to reducing Amazon’s monopolies is just canceling a $119/year ‘membership’? Prime may be Amazon’s strength—as well as its achilles. If we can find a way to undermine it, I believe one can save money and our communities.
We are pleased that we have once again been named one of 25 Gifted Retailers from across the country by Gifts and Decorative Accessories magazine. We were also named a Gifted Retailer in 2012 and nominated for an REA award for best specialty shop in 2018. Check out the January issue of the magazine and you will see that we are Retailer of the Month.
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Last February e-commerce company Shopify Inc. replaced the “Ottawa, Canada” dateline that began its press releases and earnings reports with a strange new one: “Internet, Everywhere.” The geographical shift came at the insistence of Shopify’s founder and chief executive officer, Tobi Lütke, who tends to view such matters through the prism of cold, hard logic. In May 2020, only a few months into the pandemic, he’d made the early, seemingly rash decision to...
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Relying on file-sharing services like Dropbox to sell products often costs stores an extra $750 per brand and hurts sales
I work with 900 retailers who tell me they are drowning in a sea of Dropbox folders containing Excel files and product images. What can we do about this? First, let’s review what’s happening: When a brand wants to share products with a store, it emails the store a link from Dropbox or a similar file-sharing service. A store may receive five to ten Dropbox links...
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Have the holiest, jolliest Holiday bar of your dreams with sparkling glassware and shimmering gold-tone serving pieces from Beatriz Ball.
The Venice all purpose glass is a celebration of traditional glassblowing techniques in a brilliantly clear and artfully detailed goblet—perfect for Christmas cocktails. (Venice champagne flutes also available.)
The new SIERRA MODERN Seattle medium round platter and Maia small oval bowl in champagne gold add a touch of class to the bar and are ...
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Today's Times shares that Amazon is hiding behind “sellers privacy” and section 230 to help fuel its books sales—even if it creates chaos in its marketplace, higher prices, and even fake books.
When I was 24-years old, a market research company sent me to Philadelphia to survey potential users about a new offering from General Electric Finance. Your first question may be: "Wait, Jason was once 24?" Your second may be: "GE had a consumer finance arm?" Yes, and yes. GE was once a conglomerate with its hands in many industries, from television to nuclear reactors to jet engines. GE, like Toshiba and Johnson & Johnson, has since shrunk. But the era of the ...
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Last week, a gift shop in Alabama signed up for Bridge and had a coaching call with Jordyn, our retailer coach. Within one day, the retailer had a Bridge Store offering 15k products and a full suite of online services to serve its customers. (See the store's Bridge account here: https://shealeighs.bridgecatalog.com)
I’m even amazed at what our software can do! Our software requires a lot of parts to come together: our tech team codes the software, our coaches call the stores...
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Upon boarding my flight to Mexico last week, did I eagerly wait the arrival of the bar cart? Maybe, but not before cracking open the book Great by Choice by Jim Collins. I recommend the book because it provides new approaches to success. One takeaway in the book is not new: we’ve got to work each day. Just like the anecdote in the book’s introduction about Norwegian explorer Amundsen, we have to put in miles each day. In a race to the South Pole, Amundsen's unprepared ...
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When it comes to gift registries, Bridge helps indie stores rank higher in Google than other players in the retail industry. In the example shown, we see four retailers using Bridge to rank on page 1 of Google. Two retailers beat The Knot, and four beat Walmart.
While our indie stores are just a fraction of the size of The Knot or Walmart, they outrank them because they use Bridge's technology. Bridge's software and network of websites offers advantages that bigger entities can't overcome ...
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Dinnertime freshness, handsponged (a painting technique) in Umbria, Italy. The pictured Fauna Flora Assorted Salad Plates outline the delicate simplicity of nature’s greenery to depict what is commonly found during the hunt (la caccia) in Umbria. Made of Dishwasher and Microwave safe Terra Bianca. Terra Bianca is a type of Italian clay known as the perfect canvas when it comes to pottery, as it makes colors more vibrant. ...
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