According to the U.S. Small Business Administration, 50% of businesses fail within five years of opening; fewer still make it to their 10th anniversary. So a company with legs surely must doing many things right, right? Not necessarily. Even if you’re providing a great product or service, the most important requisite to success lies in the customer experience. If customers feel ignored by your support team after having a bad experience with a product or service, they’ll shift for a ...
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There’s nothing quite as cozy as grandma’s house. It’s like a warm snuggle of home cooked meals, fresh cut roses from the garden, doilies, chintz, needlepoint, vintage furniture, wallpaper, a breakfront china cupboard, Earl Grey in a collection of English bone china teacups, and lavender oil that soothes the senses and transports you to carefree days of yore.
The Granny Chic or Grandmillennial trend is all the rage, particularly among millennials. It’s an expression of...
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Your Bridge has a new feature: We've made it easier to navigate to important pages on your Bridge account. Hovering over the user profile icon at the top of the page reveals a drop-down list with links leading to your business profile settings, retail orders you’ve received, wholesale orders you’ve placed, and products you’ve liked.
With this update, one can use the links in the user profile drop-down to get to the desired content more quickly.
Bridge has something that every store needs, but doesn’t really want: product data. We get stores to trust us that they need our product data for 64,000 products from 109 brands. They really don’t want the data—they want the sales from it. The data itself is worthless, but the sales from it are invaluable. Do you know who also has this issue? Funeral directors. Last week's Wall Street Journal shares that mortuaries are leveraging bonsai trees, setting up bouncy castles, ...
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The Cupboard is excited to partner with LHS Gallery and present Hot Cocoa and Handprints! Bring your child to capture their sweet handprint on a 4” shatterproof ornament and enjoy our complimentary hot cocoa bar. Choose from Santa Claus, Reindeer, Snowman, Nativity, or a Simple Handprint. Prices range $24-$35. No appointment necessary. Join us on Saturday, November 26th 10:00-2:00.
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Join us in kicking off the Christmas season with our annual open house! Register for door prizes, sample some of our delicious gourmet foods, and take advantage of our special open house discount. We can't wait to see you!
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In her new book ‘Quit,' Annie Duke shares that the best poker players only play 25% of the hands they are dealt, whereas others play 50%. Ms. Duke talks with Stewart Butterfield, the founder of a few startups, most recently Slack (which is an acronym, which I didn’t know). Slack wouldn’t have been born if Mr. Butterfield didn’t drop a video game company to start Slack. Likewise for Twitter which was born out of the failed blogging company Odeo. Ms. Duke's lesson: winners ...
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In the early 2000s, the board game Cranium became a hit. The game combined elements of Scrabble and Pictionary with the goal of helping more people enjoy playing a game. Richard Tait, who created Cranium and sold it to Hasbro in 2008 for $77.5m, passed away in July. Like Mr. Tait, I had been a paperboy, but he went beyond what I ever offered: he came up with a new service that sold breakfast sandwiches along his newspaper route. He increased profits and made customers happier. ...
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Fall is around the corner and we'll be spending more time indoors with engaging games. One of the oldest and most-loved board games has a fresh, new look from MoMA (Museum of Modern Art). Distinguished by an uplifting colorful design inside and out, this high-quality beechwood box backgammon set, is a fun best seller. Stop in the at Shadyside store to check it out.
Wyatt Waters will be at The Cupboard signing his newly released book, The Watercolor Road, Painting and Writing through the American South.
The Watercolor Road book showcases an impressive collection of 133 paintings, 21 essays, and an array of adages that depict both the South and Wyatt’s relentless trek to be a better painter as a mindset rather than a destination.“I have wanted to do this for as long as I can remember, to paint the South, the place we call home” ...
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Your guests are sure to be impressed at the beautiful spread you create with our Pearled 26” Round Charcuterie Board with Cracker Surround. Crafted from 100% recycled aluminum and Caribbean Walnut Wood. Perfect for special occasions, a cocktail party, or even a girl's night in!
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I don’t own a car, yet I have a strange desire to read Dan Neil's car column each weekend in The Wall St. Journal. Why would someone who doesn’t own a car, won’t be buying one soon, and hasn’t owned one in 25 years read a car column? It's a mix of enjoying the design and technology of automobiles, wanting to know what Dwayne Johnson may be buying next, loving Dan’s witty writing style, and, confession, simply being 13-years old at heart. Cars are ...
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In the movie Glengarry Glen Ross, a motivational speaker played by Alec Baldwin addresses a group of salesmen. He writes three letters vertically on the chalkboard, “A B C.” He explains that the acronym means "Always Be Closing."
The way that Baldwin's character thinks about sales, I may think about reading. I think of: "ABR,” Always Be Reading. Whether it's breakfast, lunch, or dinner, I try to get in a page or two of the Times, Wall St. ...
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Excerpts:
- A report produced by groups seeking to block it pointed out that the number of Amazon facilities in New Jersey grew to 49 from one between 2013 and 2020, helping to nearly triple the number of warehouse workers in the state, to about 70,000.
- The Port Authority revealed the proposed lease with Amazon in August, the day its board voted to authorize the deal.
- Under the proposed deal, Amazon tentatively committed to investing $125 million in renovating two buildings ...
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