The New York Times shares a salacious story about Sherry-Lehman, a world-famous wine shop. The story recounts how the retailer was hit by tariffs, online competitors, and COVID shutdowns. It had borrowed excessively, which many retailers do. At first, it reads like a Bed Bath & Beyond obituary. But then the owners veered into the criminal realm. They sold rare wine to new customers that belonged to existing customers, in other cases didn’t deliver what was sold, and ...
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How registrants can invite friends to open a registry at your store via text.
May 24, 2023
Your Shop Local Store has a new feature: Registrants can now invite friends to open a registry at your store. The new "Help a Friend" feature on registry lists allows registrants to send a text message to their friends with an invitation to open a registry.
In the example shown, we see a registry list at Luxury Gift Shop. In the "Help a Friend" box, the registrant can click the "See Details & Invite Friend" link to refer their friend to your registry service....
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Serve locally grown grapes in a one-of-a-kind tray handcrafted by highly skilled artisans from robust and flexible wild vines. This eco-friendly tray is ideal for the gourmet host, with delicate woven details, a lacquered finish for durability, and a glass bottom that comes in a variety of useful sizes. The lead-free glass inserts are food-safe and easy to clean (no oven or microwave use). Have fun entertaining in a sustainable way.
CALAISIO
natural elegance, extraordinary durability
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Feathers is having a pre-Memorial Day Sale on Sferra items, except mattresses and any custom products. All Sferra bedding and linens, including table and bedroom are 20% off from May 23rd to the 29th.
Stop in to see the selection!
Stop by our Meet and Greet with a new local supplier for Feathers on Saturday, May 20th from 11am - 4pm. Nollapelli offers newly designed bedding products (including items for cooling), engineered with your sleep and beauty in mind. Stop in to meet ...
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Today’s Times contains a Staples ad that speaks to the value humans provide in operating a business. The ad pushes back against software- and computer-automated service.
While we run a software platform, we agree with Staples. Clients that sign up for a Shop Local account get a free coaching call by a real person based here in the United States. Thereafter, our coaching staff uses one-on-one training, including telephone calls and Zoom video meetings, to help them get the best ...
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What Crocs can teach us about gaining new customers and keeping them happy.
May 15, 2023
About 15 years ago, I bought a pair of Crocs sandals in Myrtle Beach, SC. Not only were they hot pink, but the insole was traffic cone orange. My buddies hated them, but oddly others loved them. The sandals were affordable (maybe $20), comfortable, and a conversation starter.
According to last week’s The New York Times' profile on Crocs, I’m one of tens of millions of happy Crocs owners. This happiness is profitable:
We are pleased to announce that famed Italian design brand Mepra is joining our Brand Syncing service.
Mepra offers cutlery, serveware, and cookware, and is known for its craftsmanship, quality, and innovative design.
We expect Mepra products to be ready for Syncing by June 15th. We'll keep members posted about the actual date as we progress with the brand's boarding to our platform.
Shop Local members interested in opening an account with Mepra in preparation can ...
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Shop Local’s Syncing service instantly shows new products in a retailer’s Online Store. The service is free for the retailer. The brands pay for the Syncing service.
How to view more order details in your Order Status Update emails.
May 11, 2023
Your Shop Local Store has a new feature: we've launched a new format of your emails notifying you and customers of orders. The emails now include product pictures, brand logos, registrant pictures, various font enhancements, and more.
Previously, the email format was basic text (no pictures or logos).
In the example shown, we see an Order Status Update email to a customer from The Cook's Station, a kitchenware store in South Carolina. In the email, we see the store's logo along...
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How allocating our resources efficiently can help us save time, save money, and deliver value to our customers.
May 9, 2023
You've heard of Salsa-fy? It’s national, was started in Dallas, is used by 60,000 employees, and is used at more than 1,600 corporate locations. Salsa-fy helps businesses steer clear of trouble, offer the best value, and ensures profitability. You may interrupt me here and ask, “Jason, don’t you mean the software company Salesify?” No, I’m talking about the restaurant chain Chili’s and its approach to managing salsa, french fries, and its business. ...
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How to share your interests and experiences with your team by adding a bio to your staff profile.
May 1, 2023
People around you have great experiences and unique interests. Let’s help you learn about them—and share yours. Your account has a new feature: You can now add bio information to your staff profile. The new "About" field in your staff profile allows you to share what you do and what interests you. This bio text is displayed on your Team page and can be viewed by other staff members.
By default, the "About" field will pre-populated with &...
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How to easily view and edit your relationship with your brands.
April 18, 2023
Your Shop Local Store has an updated feature: We've made it easier to manage your relationship with a business and the brands it manages. Clicking on a brand's logo opens a modal where your store can view and edit its relationship with the brand.
Previously, your store could edit its relationship with a business but not easily edit its relationship with a brand.
Now, the updated modals allow your store to view and manage the relationship with a business and the brands it ...
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A medium coffee at McDonald’s is $1.99. When a brand syncs with a retailer on Shop Local, it costs the brand $1.40 per month.
For $1.40, we do these seven things for our brand partner:
We sync an unlimited number of the brand’s products to the retailer's Shop Local Store. All updates, including price changes and new introduction launches, happen in real time. The retailer never has to click “download”
Before May 31, 2023, send an email to your retailers inviting them to join you on Shop Local's e-commerce platform. We’ve written for you a sample email template you can send to them. Please find that template below. You can copy this template and send it using your email program (Outlook, MailChimp, etc.).
When you send your email, please BCC [email protected] or forward it after you send it.
How to view wholesale orders placed by your store.
April 11, 2023
Your Shop Local Store has a new feature: We've made it easier to to see your recent wholesale orders. At the top of your account, when you hover over “Orders” you'll see the drop-down shows wholesale orders your store placed.
Previously, the Orders drop-down only displayed retail orders. To see your wholesale orders, you had to click the Orders link, then navigate to the Wholesale Orders page.
In the example shown, we see a retailer's drop-down displaying ...
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