Kate Spade New York tableware and accessories has for two decades held a singular spot on retail shelves and on customers’ tables thanks to a timeless charm and chic stylings. Even after 20 years, the fun, fresh, playfully sophisticated, and refreshingly original collections from Lenox occupy a unique niche in the tableware pantheon.
Kate Spade’s contribution to fashion cannot be understated. She became synonymous with fashionistas everywhere when she started her fashion ...
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It’s a 40th anniversary for the company founded by Colin Riggs (left) and Ned Voelker’s parents, Abigail and Ed Voelker. Over the last four decades, the entire family has created a curated collection of handmade tableware and giftware for the nation’s independent store retailers.
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Congratulations on a milestone 40th year in business. Are you surprised Abigails has endured? Ned Voelker: We are surprised. It’s a tribute to Ed and Abbie ...
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I have a friend who recently took a job with a respected women’s clothing retailer after 13 years of retirement. My friend, Leslie, a former school teacher, wanted to be of use and knew that retail was a great opportunity for seniors. She was all bright-eyed and bushy-tailed her first week. She loved that the manager asked her to try on clothes she liked and then suggested outfits that would look good on her. Leslie even purchased a few of those suggestions, couture she never would have ...
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Part of my job is to review registry software. I ensure it works well for retailers, registrants, and gift-givers (family and friends). I also assess whether it offers good value (price vs. results).
When looking for registry software, some retailers consider MyRegistry.com for their registry service. I reviewed a retailer's site using MyRegistry.com and assessed how a customer would make a registry purchase. For privacy purposes, I blurred the store's name in the screenshots shown.
Two ducks pose in their feathery finest with alternating colors of yellow, green, brown and terracotta fishnet offset by dramatic gold highlights. Their coy expression could be attributed to the fact that they know a secret: the logs they are sitting on aren't real. Herend's artists have done a masterful job painting in the faux bois style and only a close inspection reveals the true porcelain composition.
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TikTok and Amazon are battling in the retail space. TikTok wants to be a retailer, and Amazon wants to be more of an influencer platform. These two share the same goal: get users to share a product link, recommend the product, and get a cut of the sale, shares The Wall St. Journal.
This article and these companies speak to the power of affiliate marketing. One of Amazon’s long-standing secret growth weapons has been affiliate commissions, and influencers are a well-known ...
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Discover with us the women and men behind Baccarat’s creations.
« From the moment I arrived at Baccarat, I was astounded by the glassmakers blowing into their rods, I wondered how they could shape pieces with such regularity! I have always wanted to work in design and project management, so Baccarat gives me the chance to combine these two facets daily! Beyond understanding the needs of our customers and the marketing department, I pay attention to every detail throughout the...
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BERTIL VALLIEN is a gift to glass. The impressive portfolio of this prolific artist is haunting, memorable, and mesmerizing.
His 60-year career, spent advancing the craft of sand-casting, is a study of one man's existential questioning actualized on hypnotic works of art.
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BERTIL VALLIEN IS A 60-YEAR KOSTA BODA ICON, DESIGNING FOR THE BRAND SINCE 1963.
He is one of Sweden's most celebrated glass artists with numerous awards and museums exhibitions around...
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I got to thinking about the generational make-up of today's workforce when I realized all the folks I interviewed in the current issue are well-experienced, older workers with decades of expertise and know-how, who are still creating and innovating with alacrity. (Yours truly included.)
There was a time when you entered the labor force, worked until a certain age, and retired. Now, more and more people are working into their golden years, a trend that's expected to continue fueled by aging ...
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What universal standards can teach us about simplicity regarding e-commerce platforms.
September 25, 2023
When Apple launched its new iPhones this month, one of its most noteworthy updates was replacing its Lightning charging cable with a USB-C. This was not a voluntary move or extension of Steve Jobs’s love of simplicity. Apple changed it because the European Union required them to, according to Ben Cohen in The Wall St. Journal. Now, just about every mobile phone in the world (forget just little ol’ Europe) will have one charging solution (USB-C).
Discover the men and women behind Baccarat’s enchanting creations.
« The challenge of the glassmaker’s trade consists in keeping a close eye on the temperature of the material. Whether the crystal is picked with a ferret or a cane to collect the right amount of material, or to shape it, everything depends on a few degrees: if the crystal cools down too much, it breaks; if it is too hot, it cannot be worked with. You must forge your mind, because it’s a very demanding ...
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How technology hurts the entertainment industry just like Amazon hurts the retail industry.
August 1, 2023
Over the last three decades, Hollywood and many that rely on the entertainment industry have embraced ordering goods over Amazon.com. Recap: Amazon is a technology company that often cuts costs by replacing humans with code and robots and bypasses local red tape like, um, taxes and labor rules. Hollywood writers, producers, and ticket goers embraced a technology company that made their lives easier but often at the cost of others (aka retail workers).
Bath & Body Works reduced the time it takes to make a bottle of soap from 90 days to 21, shares The Wall Street Journal. It also reduced the number of miles the parts travel from 13,000 miles to a just a handful of miles. Part of the solution: the company trimmed out China and Canada.
BBW was able to move production to the US largely due to robots and computers. In China, 50 people may work on a bottle. In the US, labor is too expensive. The company replaced the 40 people with...
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I have a stack of virtual news clippings that either struck my fancy, taught me something new, or just made me shake my head in bemusement. On their own, they may not be enough for me to make a point, but together they have a thought-provoking synergy (and I'm sure I'll figure out what that is by the end of this column).
Our industry has been negatively affected by the loss of American manufacturing after we entered a long stretch of automation and outsourcing in the late 1970s; every ...
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How pre-populating information saves clients time and speeds them along a process.
June 30, 2023
Each April, I scramble to send my tax information to my accountant so I can file my taxes before April 15. Since my friends confide that they do the same, there are likely millions of people like us racing to prepare our taxes. What if there was a way to avoid this painful rush—and even the cost of it? The WSJ shares that Japan, New Zealand, and much of Europe get such relief. The countries prepare tax returns for their citizens using existing data, and the citizen just needs to review it,...
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What we can learn about a company through its mission statement.
June 30, 2023
This past week, I read a mission statement from The Knot's corporate website (https://www.theknotww.com/). The statement included a paragraph and five principles. The paragraph describes what the parent company does. The statement says:
"We help couples around the world navigate and enjoy life’s biggest moments together. As a global company, our industry-leading websites, top-ranked mobile apps, and trusted resources provide the most sought-after information, connections, and ...
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If you're like many homeowners, finding that shift from one season to the next can be daunting, especially when it comes to your living room.
After all, this is the space where you and your family spend the majority of your time at home, so making sure it's comfortable and stylish is essential.
Luckily, there are a few easy ways to transition your living room from spring to summer. All it takes is a bit of design know-how, some practical steps, and a bit of creativity to get the job done.
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Nice to see this sign at an indie store, The Art of Simple, in Seaside, Florida.
“You may not know this, but if you shop with Amazon.com, you are not supporting small local businesses. If you want Amazon to be the world’s only retailer, keep shopping online at Amazon.com.
If you enjoy shopping in our store, buy from us. We appreciate your support. Thank you.”
If I were asked, I’d recommend these tweaks to this:
How we can acquire new prospects by leveraging our existing network of customers.
June 2, 2023
In Andrew Chen’s book The Cold Start Problem, he breaks the network effect into three parts: engagement, acquisition, and economize. At Shop Local, we rely on the network effect and its three parts. I feel that we’re succeeding in terms of engagement but need improvement in acquisition.
Engagement
We use the 64,000 products in our Syncing service to engage 1,200 our retail clients. We email them new intros, price updates, archived items for these synced products. Once they ...
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