I recently saw a car with the license plate: WHYWRK. I had a sad feeling for the driver, who perhaps wasn’t as lucky as I to have the best job in the world – getting paid to shop for the most beautiful goods in the world – which I am now retiring from. After 40+ years as a buyer of tabletop and gifts in Buffalo, I have the opportunity to put the dishes away, polish the flatware, and store the stemware. As a small specialty store, we’ve been through our share of ups and ...
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Part of my job is to review registry software. I ensure it works well for retailers, registrants, and gift-givers (family and friends). I also assess whether it offers good value (price vs. results).
When looking for registry software, some retailers consider MyRegistry.com for their registry service. I reviewed a retailer's site using MyRegistry.com and assessed how a customer would make a registry purchase. For privacy purposes, I blurred the store's name in the screenshots shown.
How technology hurts the entertainment industry just like Amazon hurts the retail industry.
August 1, 2023
Over the last three decades, Hollywood and many that rely on the entertainment industry have embraced ordering goods over Amazon.com. Recap: Amazon is a technology company that often cuts costs by replacing humans with code and robots and bypasses local red tape like, um, taxes and labor rules. Hollywood writers, producers, and ticket goers embraced a technology company that made their lives easier but often at the cost of others (aka retail workers).
What Crocs can teach us about gaining new customers and keeping them happy.
May 15, 2023
About 15 years ago, I bought a pair of Crocs sandals in Myrtle Beach, SC. Not only were they hot pink, but the insole was traffic cone orange. My buddies hated them, but oddly others loved them. The sandals were affordable (maybe $20), comfortable, and a conversation starter.
According to last week’s The New York Times' profile on Crocs, I’m one of tens of millions of happy Crocs owners. This happiness is profitable:
We are pleased to announce the Nicolette Mayer Collection is ready to sync products via Bridge's Product Syncing service.
Produced by dedicated artisans in America, the Nicolette Mayer Collection offers over 1500 Art de la Table items. Nicolette Mayer is a lifestyle brand whose product categories include:
Placemats,
Coasters,
Acrylic trays,
Dinner and Cocktail Napkins,
Murals,
Candles,
Candy Dishes,
Pillows.
Placemats are available in both round and rectangular ...
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Seasons greetings from the PNW everyone! I was out shopping today and came across a sign in the wild promoting Shop Local, a concept near and dear to us and something we have believed in from the inception of the company..helping support local businesses in a way that's beneficial to all. So much so that we began transitioning Bridge to ShopLocal earlier this year.
This particular sign was in a mall similar to one that you may have near you. Having been decimated by big name brands pulling up...
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While drinking Athletic, a non-alcoholic (fake!) beer, I noticed that its box proclaims that it gives back 2% to local trails. I love walking trails, and I thought: the next time I venture to have a sober night, I’ll pick up another box of Athletic. (Thanks, Athletic, for giving out $2.5m in trail grants.) Warby Parker gives a pair of eyeglasses for each pair bought (they've given 10m pairs!), while Bombas does this for socks. Bookshop.org gives a percent back to small ...
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Bridge has something that every store needs, but doesn’t really want: product data. We get stores to trust us that they need our product data for 64,000 products from 109 brands. They really don’t want the data—they want the sales from it. The data itself is worthless, but the sales from it are invaluable. Do you know who also has this issue? Funeral directors. Last week's Wall Street Journal shares that mortuaries are leveraging bonsai trees, setting up bouncy castles, ...
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NEW YORK, NY, Oct. 24, 2022 – Bridge, an e-commerce community, reported that it's helping indie stores rank on page one of Google in 76% of states for wedding gift purchases. The findings are based on a recent study that Bridge conducted regarding wedding registry purchasing.
Study Findings:
For 38 state searches, Bridge Stores appeared on page one of Google. This represents 76% of all states. When just calculating the states in which Bridge has clients (48),
In the early 2000s, the board game Cranium became a hit. The game combined elements of Scrabble and Pictionary with the goal of helping more people enjoy playing a game. Richard Tait, who created Cranium and sold it to Hasbro in 2008 for $77.5m, passed away in July. Like Mr. Tait, I had been a paperboy, but he went beyond what I ever offered: he came up with a new service that sold breakfast sandwiches along his newspaper route. He increased profits and made customers happier. ...
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An East Village Artist’s Death Prompts a Reflection on the State of Indie Retailers Today
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While thumbing through the Times, I noticed a smiling young woman’s picture in the obituaries. In the black and white photograph, she's standing on a fire escape with a historic building and a bridge in the distance. I was initially attracted to Ronni Solbert’s 1959 picture, yet I was even more drawn in by what I noticed next to her photo: a children&...
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Stop at Glassworks and Cheeks during the Annual Shadyside Sidewalk Sale, taking place Wednesday, July 27th - Sunday, July 31st from 10 am to 5 pm each day. Come to Walnut Street and it's side streets for the best deals of the season. Glassworks and Cheeks offer the best deals of the year!
The Sale features a variety of your favorite small business shops and boutiques from the Shadyside community. Many local businesses will participate, and most retailers offer their best prices of the year, up ...
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Amazon issued a press release stating that it is fighting with 10,000 Facebook groups that sell fake Amazon reviews. It’s ironic, since Amazon has been a chief promoter of the avenue allowing this behavior: Section 230. Section 230 allows tech platforms to host and indirectly promote just about any type of bad behavior, including illegal behavior (fake review services and yes, human trafficking, murder-for-hire, etc.) and then say it’s just a community space and belatedly remove the ...
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In the movie Good Will Hunting, Matt Damon, who plays a handsome MIT janitor moonlighting as a math savant (can one say, “Hollywood career vehicle”?), woos a young lady (played by the actress Minnie Driver) by outmaneuvering a few competing, obnoxious cads. When Damon’s character gets the girl's telephone number, he proudly shows it to the other guys and boasts, with his South Boston access, “How 'bout ‘dem apples?” I imagine Tim Cook imitating this...
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If someone has an American flag flying on their porch and Amazon boxes often at their doorstep, maybe they should take the flag down and put up a Chinese flag. Amazon appears to be profiting by cutting out much our domestic retail community and instead helping Chinese businesses. And don’t expect Amazon to pay much in local taxes either.
This past weekend’s WSJ shares how third-party sellers, many of them from China, have flooded Amazon with spurious listings, leaving ...
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Do you love a great deal on a t-shirt or TV? Sure, we all do. Yet, sometimes when we shop, the lower the price we pay, the less we pay: people. People that make the goods (factory workers) and people that sell the goods (aka indie store owners) are the victims in the discount-pricing rush.
Today’s Times shares that making a bathing suit in Sir Lanka costs about $4 per unit while in Portugal it may cost $16. In NYC, the minimum wage is $15/hour—making production in NYC ...
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It is with great Pride that we introduce our new Rainbow Fish ceramic collection that celebrates our LGBTQIA+ community members. โค๏ธ๐งก๐๐๐๐
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Throughout the month of June, a portion of the proceeds of our Rainbow Fish items will go to support LGBTQIA+ youth and suicide prevention. โค๏ธ
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