New Feature: View the Product Searches Performed by Customers
We've added a new feature to your Bridge account: You can now easily see the product searches performed on your Bridge Store.
The Product Searches page shows the searches performed by customers on your Bridge Store. The page is broken down into two columns: 'top 100 found terms' and 'top 100 not found terms'. You can use these results to identify what customers want to find and what they are entering, which may include typos.
In the example shown, we see the product search results for a store. The page shows which terms were or were not found. The results are ordered by count to show which products have been searched for most.
The terms are hyperlinks. We recommend you click the terms to see what the customer experienced in their search process.
Please follow these steps to access the Product Searches page:
Log in to your Bridge Store.
In the main navigation, click Management to open your Management Home Page.
On the Management Home Page, please find the My Brands & Products section.
Under My Brands & Products,click Product Searches by Customers. This will take you to the Product Searches page.